GDPR

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Account Deletion and Data Retention Policy for ScryptX Apps

At ScryptX™, we are committed to protecting your privacy. Below are the steps to requestaccount deletion and information on how we handle your data.

How to Request Account Deletion:

To delete your account, follow these steps:

  • Email Request: Send an email to our support team at support@scryptx.io from theemail address associated with your ScipherX account.

  • Subject Line: Please use the subject line “Account Deletion Request.”

  • Confirmation: Our support team will process your request within 5-7 businessdays. You will receive a confirmation email once your account is deleted.

What Happens When Your Account Is Deleted:

To delete your account, follow these steps:

  • Data Deleted:

    • All ScipherX account-related information will be permanently deleted fromour systems.
    • Any encrypted content on your device remains on your phone, as ScryptXdoes not store user data on its servers. However, you will no longer be ableto decrypt that content using your ScipherX account once the account isdeleted.

  • Data Retained:

    • Transaction logs and system logs may be retained for up to 90 days forinternal auditing and security purposes.
    • Analytics data that does not personally identify you (e.g., aggregated appusage data) may be retained indefinitely to help us improve our services.

  • Data Removal Due to Inactivity:

    • If your account remains inactive for a period of 2 years, all your data will bepermanently removed from our systems.

If you have any further questions about account deletion or data retention, please contactus at support@scryptx.io.

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